Drum Privacy Policy

Effective Date: November 1, 2017

Drum Projects values your privacy in your personal information and User Content that you upload and store on our site. This Privacy Policy explains what information Drum Projects (“Drum” or “we” and sometimes “us”) collect about you and why, what we may do with that information and how we handle your User Content.

You should read this Privacy Policy alongside our Terms of Use.

This Privacy Policy is incorporated into the Drum Terms of Use and applies to the information obtained by us through your use of the Drum Site. You can find the definitions for capitalised terms used in this Privacy Policy that are not otherwise defined in this Privacy Policy in the Terms of Use.

We may change this Privacy Policy from time to time, but we will let you know when we do so.

As Drum evolves, we may need to update this Privacy Policy to keep in pace with changes with the Drum Site, our business and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. We will post any revisions to this Privacy Policy, in an easy to find area of our web site, so we recommend that you periodically check back here to stay informed of any changes. We will ask for your consent to such changes if required by applicable law; in other cases, please note that your continued use of the Drum Site after any change means that you agree with, and consent to be bound by, the new Privacy Policy. If you disagree with any changes in this Privacy Policy and do not wish your information to be subject to the revised Privacy Policy, you will need to close your account and/or stop using the Drum Site.

We do collect some information from you when you sign up for Drum. Here is what we collect and why.

If you register for or maintain an account on our site, we may collect the following information:

Your username and email address. To create and support your Drum account; To communicate with you; To send you monthly updates, unless you opt-out as explained below; To verify your email address to help prevent spam, fraud and abuse.

  • Your name, image and other personal information, if you elect to share it. To show in your user profile.
  • The geographic area where you use your computing devices when you interact with the Drum Site. To localise your interaction with Drum and improve our understanding of how users interact with Drum.
  • Actions you perform when accessing Drum, including your use of certain features. To administer Drum and improve the features and usability of Drum.
  • Your payment information. To process your payment for your account, Drum uses Stripe, our third-party payment processor. We only have limited information about your payment transactions.

Drum uses some tracking devices to help provide our services to you.

Drum uses cookies, tracking pixels and similar technologies on the Drum Site to collect information that helps us provide the Drum Site to you and to learn how the Drum Site is used. Cookies are small data files that a web site you visit may save on your hard drive. They usually include an anonymous unique identifier. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

Drum uses cookies to assist with basic functions like user authentication.

Drum uses cookies and similar technologies to assist with functions such as user authentication, remembering user preferences, understanding how users use the Drum Site, and managing and tracking the effectiveness of our marketing efforts. We also may include tracking pixels, which are small graphic images, in our email messages and newsletters to determine whether the messages were opened and the links were actually clicked. As described below, you may disable any of these cookies; but if you do so, then various functions of the Drum Site may not work as intended.

We use cookies and other similar technologies to understand how you are using the Drum Site.

By providing us with information about how you interact with the Drum Site, these tools help us learn how to make the Drum experience even better and customize our communications with you. For example, these technologies can tell us things like how you arrived at the Drum Site, if you have visited the site before, how long you stay on the site, and which pages you visit.

They also provide us with general information about where in the world you may be located.

The following analytics technologies are in use on our site:

You can always turn off cookies on your browser.

You can configure your browser to accept cookies, reject cookies or notify you when a cookie is being used. However, if you configure your browser to reject cookies, you may not be able to use the Drum Site in places that require you to sign in or take advantage of all the features of Drum. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, but that may affect your ability to view images in other email that you receive.

We do not collect information from children who are not lawfully permitted to use Drum.

Drum does not knowingly collect personal information from children without parental consent. If we learn that we have inadvertently obtained information in violation of applicable laws prohibiting collection of information from children without such consent, we will promptly delete it. For more information on Drum’s approach to use of the Drum Site by children, and our compliance with the US Children’s Online Privacy Protection Act (“COPPA”), please see the section of our Terms of Use entitled, “We ask that you be of legal age to use Drum.”

We may contact you from time to time, but we will not spam you.

From time to time, we may contact you with information about product announcements, service offerings that we think may be beneficial to you, software updates and special offers. We consider your acceptance of this Privacy Policy as your acceptance of our offer to send you these communications. You may opt out of such communications at any time by following the opt-out instructions provided in emails or by logging into your Drum account via our web site and changing your contact preferences. You will continue to receive essential Drum Site-related and account-related information, even if you unsubscribe from promotional emails.

Drum does not share or sell your information.

Although we do not share or sell your information, here are some limited circumstances where we may need to share your information:

  • We have your explicit consent to share the information.
  • We need to share your information with service providers who process data on our behalf in order to operate the Drum Site, complete your payment transactions, and help us communicate with you as described elsewhere in this Privacy Policy.
  • We believe it is necessary to investigate potential violations of our Terms of Use, to enforce the Terms of Use, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Drum Site.
  • We need to share your information with our service providers, such as Stripe, for processing your or your customers’ payments.
  • We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of Drum and users of the Drum Site, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.
  • We do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

Drum does not sell your information for the purpose of third party advertising. We do not share your account information or user activity history with third parties for the purpose of enabling them to deliver their advertisements to you.

Drum works with third-party applications that may ask for permission to access your User Content.

Some third-party applications and services that work with the Drum Site, such as our third party payment service provider, Stripe, may ask for permission to access your User Content or other information about your account. You can find Stripe’s Terms of Use and Privacy Policy here: https://stripe.com/us/legal. Stripe and any other third party application will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully.

Drum does not review or monitor your personal information.

As a rule, Drum does not monitor or view your personal information or User Content stored in the Drum Site, but we list below the limited circumstances in which we may need to access or review your personal information or User Content:

  • We believe our Terms of Use have been violated and confirmation is required or we otherwise have an obligation to review your User Content as described in our Terms of Use.
  • We need to do so in order to respond to your request for support.
  • We need to do so to protect the rights, property or personal safety of Drum and its users (including to protect against potential spam, malware or other security concerns).
  • In order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your User Content and, whenever we determine it possible, we will provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account.

We do not read or share your User Content with anyone for any advertising purposes.

When you provide data or User Content to Drum, it is stored in the United States.

If you are located outside the United States, the information that we collect from you may be transferred to, and stored and processed at, a destination in the United States. By submitting information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

Drum is committed to protecting your information.

Drum takes reasonable precautions to protect your information and User Content. We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, internet data transmissions, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information during its transmission between you and us; accordingly, you acknowledge that you do so at your own risk.

If Drum learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on our web site and/or via other communication platforms. Depending on where you live, you may have a legal right to receive such notices in writing. All payment transactions, including for your account and payments you receive from customers are conducted through our PCI-compliant and secure payment solutions provider, Stripe. You can find additional information on how Stripe secures your and your customers’ payment card information during transmission and storage on their Privacy Policy here: https://stripe.com/us/privacy.

If you decide to stop using Drum or we deactivate your account, your User Content will be available for a limited amount of time only.

You can stop using Drum at any time. If you or we deactivate your account, the User Content in your account will not be deleted for thirty (30) days unless you purposely delete that information, and sync your account before you deactivate your account. You may contact Drum to request that your data be deleted prior to that period, and Drum will evaluate each such request on a case by case basis.

Please contact us if you have any concerns about this Privacy Policy.

Drum welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at ben@getdrum.com.