- The Quest for the Ideal Total Synergy Alternative
- Introducing Drum: A Fresh Perspective on Professional Service Management
- Key Features That Make Drum Stand Out for Australian Professional Firms
- 1. Advanced Sales Management & CRM
- 2. Effortless Proposal Management
- 3. Dynamic Project Pricing
- 4. Streamlined Time Tracking
- 5. Robust Project Management
- 6. Seamless Invoicing with Xero Integration
- 7. Comprehensive Reporting
- 8. Flexible Permissions
- Why Choose Drum Over Total Synergy?
- Real-World Success: How Firms Are Thriving with Drum
- Case Study: Engineering Excellence Unleashed
- Making the Switch From Total Synergy: A Seamless Transition
- The Future of Professional Service Management
- Frequently Asked Questions
- Q: How long does the transition from Total Synergy to Drum typically take?
- Q: Will my team need extensive training to use Drum?
- Q: Can Drum handle the specific needs of my industry?
- Q: How does Drum’s pricing compare to Total Synergy?
- Q: What kind of support can I expect after implementation?
- Embracing the Future with Drum
Are you a professional service firm looking for a Total Synergy alternative that offers better value, more intuitive features, and a deeper understanding of your industry’s unique needs?
Look no further than Drum, the innovative, Australian-built software solution designed specifically for businesses like yours.
In this article, we’ll explore why Drum is rapidly becoming the preferred choice for firms seeking a more efficient, customizable, and user-friendly platform to manage their operations.
The Quest for the Ideal Total Synergy Alternative
As a professional service firm, you understand the critical role that the right management tools play in your success. While Total Synergy has been a popular option for many, some firms find themselves searching for an alternative that better aligns with their specific workflows, budget constraints, and growth aspirations.
Introducing Drum: A Fresh Perspective on Professional Service Management
Drum isn’t just another project management tool; it’s a comprehensive solution tailored to the unique demands of professional service firms. With its modern interface, exceptional performance, and Australia-based support, Drum is revolutionizing how businesses approach their operations and boost productivity.
Drum offers all the essential features your firm needs to thrive, including:
- Project management
- CRM and sales management
- Proposal creation and management
- Time tracking
- Invoicing with Xero integration
- Project collaboration
- Task management
- Comprehensive reporting
- And much more
Key Features That Make Drum Stand Out for Australian Professional Firms
1. Advanced Sales Management & CRM
Drum’s sales management capabilities go beyond basic CRM functionality. Our AI-powered inbox effortlessly converts inquiry emails into opportunities, complete with all associated records. This intelligent approach to sales management saves time and ensures no potential lead is overlooked.
2. Effortless Proposal Management
Creating winning proposals has never been easier. Drum allows you to generate proposals from templates, price projects with ease, and even produce dynamic Word documents directly from the platform. The best part? Successful proposals can be converted into projects within seconds, eliminating double data entry and reducing errors.
3. Dynamic Project Pricing
Drum’s intuitive drag-and-drop project pricing interface makes it simple to create accurate budgets. You can easily allocate labour, expenses, and business overheads to different project stages, ensuring your pricing is always on point. Plus, with the ability to sync financial data from a project budget to a proposal with a single click, you’ll save valuable time and reduce the risk of discrepancies.
4. Streamlined Time Tracking
Say goodbye to cumbersome timesheets. Drum’s intuitive time tracking system allows staff to log project time, overhead time, or leave in moments. Managers can approve timesheets with a single click, streamlining the entire process and ensuring accurate billing.
5. Robust Project Management
From structuring projects based on proposal budgets to task management and tracking unbilled time, Drum’s project management features are designed to keep your projects on track and profitable. Easily allocate expenses against projects and monitor financial performance in real-time.
6. Seamless Invoicing with Xero Integration
Drum takes the headache out of invoicing with its seamless Xero integration. Create project invoices using unbilled expenses or simple templates, and enjoy two-way communication with Xero to keep your financial data in sync. Plus, with robust accounts receivable reporting, you’ll always have a clear picture of your cash flow.
7. Comprehensive Reporting
Make data-driven decisions with Drum’s detailed reporting features. From project WIP to staff performance, you’ll have all the insights you need at your fingertips. Easily export payroll information and generate accounts receivable and payable reports to keep your finances in check.
8. Flexible Permissions
Drum understands that every firm has unique needs when it comes to user access. That’s why we offer customizable roles with fine-grain access to different features and information , ensuring that your team members have exactly the right level of access they need to do their jobs effectively.
Why Choose Drum Over Total Synergy?
While Total Synergy has its strengths, Drum offers several key advantages that make it a compelling alternative:
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Modern, Intuitive Interface: Drum’s sleek, user-friendly design makes it easy for your team to adopt and use effectively, reducing the learning curve and increasing productivity.
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Lightning-Fast Performance: Say goodbye to slow loading times and frustrating lag. Drum is built for speed, allowing you to work efficiently and get more done in less time.
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Local Support: As an Australia-based company, Drum offers hands-on customer service, including personalized onboarding and training to ensure your team gets the most out of the platform.
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Tailored Workflows: Drum’s features are designed to match how professional service firms actually work, making it easier to integrate into your existing processes.
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Customization Options: Need a specific feature or workflow? Drum offers customizable workflows to fit your unique business needs, providing flexibility that Total Synergy may lack.
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Comprehensive Solution: Unlike some alternatives that excel in one area but fall short in others, Drum provides a holistic approach to managing your professional service firm, from sales to invoicing and everything in between.
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Competitive Pricing: Drum offers significant value for money, with plans that are often more cost-effective than comparable Total Synergy offerings.
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Regular Updates: We continuously improve our platform based on user feedback, ensuring Drum evolves with your needs.
Real-World Success: How Firms Are Thriving with Drum
Don’t just take our word for it. Here’s how real professional service firms are seeing results with Drum:
Case Study: Engineering Excellence Unleashed
A growing civil engineering firm with 45 staff was struggling with their existing project management software. They found it inflexible, slow, and unable to adapt to their specific workflows. After switching to Drum, they reported:
- 25% reduction in administrative overhead
- 20% increase in successful proposal conversions
- Improved project profitability due to more accurate time tracking and invoicing
- Enhanced team collaboration and communication
The firm’s managing director commented, “Drum has revolutionized how we manage our projects and our business as a whole. The intuitive interface and customizable features have made a world of difference. Our team actually enjoys using the software now, which has led to better data accuracy, improved collaboration, and ultimately, increased profitability.”
Making the Switch From Total Synergy: A Seamless Transition
We understand that switching from Total Synergy to a new platform can seem daunting. That’s why Drum has developed a comprehensive onboarding process to ensure a smooth transition:
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Personalized Onboarding: Our team works closely with you to understand your specific needs and configure Drum accordingly.
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Data Migration: We assist in transferring your existing data from Total Synergy to Drum, ensuring no valuable information is lost in the process. This includes your project management data, CRM data, all outstanding tasks, and more.
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Training and Support: We provide thorough training for your team and ongoing support to address any questions or issues that may arise.
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Continuous Improvement: We value customer feedback and regularly update our platform based on user suggestions, ensuring Drum continues to meet the evolving needs of professional service firms.
The Future of Professional Service Management
As the business landscape continues to evolve, so too must the tools we use to manage our operations. Drum is at the forefront of this evolution, constantly innovating to provide professional service firms with the most effective, efficient, and user-friendly solution possible.
By choosing Drum as your Total Synergy alternative, you’re not just selecting a software platform; you’re partnering with a team dedicated to your success. We understand the unique challenges faced by professional service firms in Australia, and we’re committed to helping you overcome them.
Ready to Transform Your Business Operations?
If you’re ready to experience the Drum difference for yourself, we invite you to book a demo with our team. See firsthand how Drum can streamline your operations, boost productivity, and drive profitability for your professional service firm.
Don’t settle for outdated software that holds your business back. Discover how Drum can propel your firm into a new era of efficiency and growth.
Frequently Asked Questions
To help you make an informed decision, here are answers to some common questions about switching from Total Synergy to Drum:
Q: How long does the transition from Total Synergy to Drum typically take?
A: The transition process varies depending on the size of your firm and the complexity of your data. However, most firms can be up and running with Drum within 2-4 weeks after their trial and training periods. Our dedicated onboarding team works efficiently to ensure a smooth and timely transition.
Q: Will my team need extensive training to use Drum?
A: While Drum offers powerful features, its intuitive interface means that most users can quickly become proficient. We provide comprehensive training as part of our onboarding process, and many clients report that their teams find Drum easier to use than Total Synergy.
Q: Can Drum handle the specific needs of my industry?
A: Absolutely. Drum was designed with the diverse needs of professional service firms in mind. Whether you’re in engineering, architecture, consulting, or another professional service field, Drum’s customizable workflows can be tailored to your specific industry requirements.
Q: How does Drum’s pricing compare to Total Synergy?
A: Drum offers competitive pricing that often provides better value for money compared to Total Synergy. Our transparent pricing model ensures you only pay for what you need, and we offer flexible plans to accommodate firms of all sizes.
Q: What kind of support can I expect after implementation?
A: At Drum, we pride ourselves on our ongoing support. You’ll have access to our Australia-based support team, regular check-ins, and continuous updates to the platform. We’re committed to your long-term success, not just the initial implementation.
Embracing the Future with Drum
In today’s fast-paced business environment, having the right tools can make all the difference. Drum isn’t just a Total Synergy alternative – it’s a pathway to enhanced efficiency, improved collaboration, and increased profitability for your professional service firm.
By choosing Drum, you’re opting for:
- A modern, intuitive platform designed for the way you work
- Powerful features that cover every aspect of your business operations
- Local support from a team that understands your needs
- Continuous improvements and updates based on user feedback
- A partner committed to your long-term success
Don’t let outdated software hold your business back. It’s time to experience the Drum difference and take your professional service firm to new heights.
Ready to see how Drum can revolutionize your business operations? Book your personalized demo today and take the first step towards a more efficient, profitable future.
Join the growing number of Australian professional service firms that are thriving with Drum. Your future success starts here.