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Articles & Insights

Articles From The Drum Team

Insights, frameworks, and practical guidance for professional services firms. From project management to financial performance, we cover what matters to your business.

Creating Purchase Orders: How to Control Project Spending Before It Happens
Creating Purchase Orders 04 Jan 2026

Creating Purchase Orders: How to Control Project Spending Before It Happens

Purchase orders prevent surprise expenses from blowing up your project budget. Here's how to create, approve, and track them without slowing your team down.

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Drum + QuickBooks Integration: How It Works and What It Automates
Integrating with Quickbooks 02 Jan 2026

Drum + QuickBooks Integration: How It Works and What It Automates

Drum's QuickBooks integration syncs invoices, contacts, and payments automatically — so your project data and accounting always match without manual entry.

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Project Execution Plan: How to Turn Your Proposal Into a Delivery Roadmap
Project Execution Plan 31 Dec 2025

Project Execution Plan: How to Turn Your Proposal Into a Delivery Roadmap

A project execution plan bridges the gap between winning the work and delivering it. Here's how to define scope, assign resources, and set milestones that stick.

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How to Calculate Overhead Rate: Formula, Examples, and What It Means for Your Pricing
Calculating Overhead Rate 30 Dec 2025

How to Calculate Overhead Rate: Formula, Examples, and What It Means for Your Pricing

Your overhead rate directly affects how you price projects. Here's the formula, worked examples, and how to use the result to set rates that actually cover your costs.

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10 Project Milestone Examples for Professional Services Firms
Examples of Milestones 28 Dec 2025

10 Project Milestone Examples for Professional Services Firms

Well-placed milestones trigger progress payments, catch scope drift early, and keep clients aligned. Here are 10 real examples for consulting and agency projects.

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Project Accounting: How to Track Revenue, Costs, and Margin at the Project Level
Project Accounting Management 24 Dec 2025

Project Accounting: How to Track Revenue, Costs, and Margin at the Project Level

Standard accounting tells you if the business is profitable. Project accounting tells you which projects are profitable — and why. Here's how to set it up.

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How to Manage Multiple Projects at Once Without Dropping the Ball
Managing Multiple Projects Simultaneously 21 Dec 2025

How to Manage Multiple Projects at Once Without Dropping the Ball

Running 5+ client projects simultaneously is the norm for service firms — but most systems aren't built for it. Here's how to prioritise, delegate, and stay on top.

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Revenue Per Employee: How to Calculate It, What's Normal, and How to Improve It
Revenue per Employee 18 Dec 2025

Revenue Per Employee: How to Calculate It, What's Normal, and How to Improve It

Revenue per employee for professional services firms averages $199K — down from $207K three years ago. Here's how to calculate yours and what drives the number up.

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Professional Service Agreement: What to Include, What to Skip, and Real Examples
Professiona Service Agreement 16 Dec 2025

Professional Service Agreement: What to Include, What to Skip, and Real Examples

A good service agreement protects your scope, payment terms, and IP without 30 pages of legalese. Here's what to include — with clauses you can actually use.

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What Is Capacity Planning? How to Match Your Team's Bandwidth to Incoming Work
What is Capacity Planning 15 Dec 2025

What Is Capacity Planning? How to Match Your Team's Bandwidth to Incoming Work

Capacity planning prevents overcommitting and underutilising your team. Here's how to forecast demand, spot gaps, and staff projects before they start.

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Project Management Fundamentals: The Core Concepts Every Firm Director Should Know
Fundamentals Project Management 13 Dec 2025

Project Management Fundamentals: The Core Concepts Every Firm Director Should Know

Scope, schedule, budget, resources, and risk — these five fundamentals determine whether projects succeed or fail. Here's how they work together in practice.

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Programme Risk Management: How to Identify, Assess, and Mitigate Risks Across Multiple Projects
Programme Risk Management 12 Dec 2025

Programme Risk Management: How to Identify, Assess, and Mitigate Risks Across Multiple Projects

Managing risk across a programme of projects is harder than single-project risk management. Here's a practical framework with real-world examples.

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QuickBooks Integration: How to Connect Your Project Tools and Stop Double-Entering Data
Integration with QuickBooks 11 Dec 2025

QuickBooks Integration: How to Connect Your Project Tools and Stop Double-Entering Data

Manually syncing QuickBooks with your project management wastes hours each week. Here's how to connect them properly so invoices, expenses, and contacts stay in sync.

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Project Cost Management: How Service Firms Keep Projects Profitable From Start to Finish
Project Cost Management 10 Dec 2025

Project Cost Management: How Service Firms Keep Projects Profitable From Start to Finish

Most service firms only see the real cost of a project after it's done. Here's how to estimate, track, and control costs while you can still change the outcome.

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What Is Earned Value Management? How to Measure Real Project Progress
Earned Value Management 09 Dec 2025

What Is Earned Value Management? How to Measure Real Project Progress

Earned value management combines scope, schedule, and cost into a single picture of project health. Here's how to calculate EVM metrics and act on what they tell you.

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How to Price Consulting Services: Rate Models, Calculations, and Real Examples
Consulting Services 07 Dec 2025

How to Price Consulting Services: Rate Models, Calculations, and Real Examples

Hourly, fixed-fee, or value-based? Each pricing model suits different engagements. Here's how to calculate your rate, structure your proposals, and protect your margins.

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Time Tracking for Agencies: How to Recover the Billable Hours You're Currently Losing
Time Tracking 06 Dec 2025

Time Tracking for Agencies: How to Recover the Billable Hours You're Currently Losing

Agencies that track time properly bill 15-20% more. Here's how to pick a system your team will actually use — and connect it to your billing workflow.

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Accounting Software with CRM: Why Connecting Finances and Client Data Changes Everything
Accounting Software with CRM 04 Dec 2025

Accounting Software with CRM: Why Connecting Finances and Client Data Changes Everything

When your CRM and accounting live in separate systems, invoices get delayed and client history disappears. Here's what an integrated solution actually looks like.

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Document Workflow Software: How to Automate Approvals and Eliminate Bottlenecks
Document Workflow Software 03 Dec 2025

Document Workflow Software: How to Automate Approvals and Eliminate Bottlenecks

Manual document approvals cost professional services firms hours every week. Here's how workflow software automates routing, versioning, and sign-offs.

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Project Manager's Checklist: 10 Phases From Kickoff to Close-Out
Project Managers Checklist 02 Dec 2025

Project Manager's Checklist: 10 Phases From Kickoff to Close-Out

A step-by-step checklist covering every phase of project delivery — from scoping and resourcing through to handover and post-project review.

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