Skip to content
Articles & Insights

Articles From The Drum Team

Insights, frameworks, and practical guidance for professional services firms. From project management to financial performance, we cover what matters to your business.

ProjectWorks Alternative: A Detailed Comparison for Professional Services Firms
Alternatives 24 Jun 2026

ProjectWorks Alternative: A Detailed Comparison for Professional Services Firms

ProjectWorks covers time and invoicing but gaps in CRM, proposals, and reporting push growing firms elsewhere. Here's a side-by-side comparison for 2026.

Read article
Total Synergy Alternative for Australian Engineering Firms (2026)
Alternatives 24 Jun 2026

Total Synergy Alternative for Australian Engineering Firms (2026)

Outgrowing Total Synergy? Drum is the simpler, Australian-built alternative for engineering firms, with two-way Xero sync and setup in days.

Read article
The Best Timesheet App for Xero: A Buyer's Guide for Service Firms
Time Tracking 16 Jun 2026

The Best Timesheet App for Xero: A Buyer's Guide for Service Firms

Comparing the best timesheet app for Xero? See how to track billable time against project phases and sync two-way to Xero for faster, error-free invoicing.

Read article
Australian WorkflowMax Alternatives: An Honest Comparison (2026)
Alternatives 09 Jun 2026

Australian WorkflowMax Alternatives: An Honest Comparison (2026)

Comparing the top Australian WorkflowMax alternatives for professional service firms. Real talk on Drum, Abtrac, Scoro, Projectworks, and Teamwork.

Read article
7 Best CRMs for Professional Services in 2026 (Compared)
CRM 25 Apr 2026

7 Best CRMs for Professional Services in 2026 (Compared)

Decide with CRM for professional services is the best fit for your firm in this feature by feature comparison

Read article
Xero Project Management Software: What Your Firm Actually Needs
Project Management 27 Mar 2026

Xero Project Management Software: What Your Firm Actually Needs

Looking for Xero project management software? Most add-ons push invoices one way. Here's how to choose a tool with genuine two-way Xero integration.

Read article
Time Tracking Software for Australian Architects
Time Tracking 25 Mar 2026

Time Tracking Software for Australian Architects

Time tracking software for Aussie architects that balances simplicity with your project financial tracking needs

Read article
Scope Management Plan: How to Define, Control, and Defend Your Project Boundaries
Scope Management Plans 09 Feb 2026

Scope Management Plan: How to Define, Control, and Defend Your Project Boundaries

A scope management plan is your first line of defence against creep. Here's how to write one that actually gets used — with templates and real examples.

Read article
Project Planning Steps: A Clear Process From Brief to Kickoff
Planning Projects 06 Feb 2026

Project Planning Steps: A Clear Process From Brief to Kickoff

Good project planning prevents 90% of delivery problems. Here are the essential steps — from scoping and estimating to resourcing and client sign-off.

Read article
8 Work Plan Examples for Consulting and Agency Projects
Work Plan 03 Feb 2026

8 Work Plan Examples for Consulting and Agency Projects

A good work plan turns a vague brief into a structured delivery roadmap. Here are 8 real examples for different project types — from audits to retainers.

Read article
How to Improve Cash Flow for Your Agency: 8 Strategies That Actually Work
Cash Flow 02 Feb 2026

How to Improve Cash Flow for Your Agency: 8 Strategies That Actually Work

Slow-paying clients and lumpy project revenue kill cash flow. 8 proven strategies to improve it, from contract terms to invoicing cadence.

Read article
CRM That Integrates with QuickBooks: What to Look for and What to Avoid
CRM 29 Jan 2026

CRM That Integrates with QuickBooks: What to Look for and What to Avoid

A CRM-QuickBooks integration should eliminate double entry, not create sync headaches. See what genuine two-way integration looks like and who offers it.

Read article
Resource Management Software: How to See Who's Available, Who's Overloaded, and What's Coming
Resource Management Software 26 Jan 2026

Resource Management Software: How to See Who's Available, Who's Overloaded, and What's Coming

Spreadsheet-based resourcing breaks down past 15 people. See what resource management software does differently, and how to pick the right one.

Read article
7 Quotation Templates for Professional Services (Ready to Use)
Template 25 Jan 2026

7 Quotation Templates for Professional Services (Ready to Use)

Stop building quotes from scratch. These 7 templates cover consulting, engineering, creative, and hourly engagements — download, customise, and send.

Read article
Issue Management in Project Management: How to Track and Resolve Problems Before They Escalate
Issue Management in Project Management 23 Jan 2026

Issue Management in Project Management: How to Track and Resolve Problems Before They Escalate

Unresolved issues compound into budget blowouts and missed deadlines. A practical system for logging, prioritising, and closing client project issues.

Read article
Cash Flow Management for Small Businesses: How to Stop Running Out of Money Between Invoices
Cash Flow Management 21 Jan 2026

Cash Flow Management for Small Businesses: How to Stop Running Out of Money Between Invoices

Service firms are often profitable on paper but cash-poor in practice. Here's how to forecast, accelerate collections, and smooth out the feast-or-famine cycle.

Read article
How to Determine Your Consulting Firm's Overhead Rate (With Worked Examples)
Overhead Rate 20 Jan 2026

How to Determine Your Consulting Firm's Overhead Rate (With Worked Examples)

Your overhead rate determines your break-even point. Here's how to calculate it with real numbers for consulting, architecture, and engineering firms.

Read article
How to Manage Client Expectations: Scripts, Frameworks, and Real Examples
How to Manage Client Expectations 17 Jan 2026

How to Manage Client Expectations: Scripts, Frameworks, and Real Examples

Most client frustration comes from misaligned expectations, not bad work. Here's a practical framework with word-for-word scripts for the hardest conversations.

Read article
How to Prevent Burnout in Your Consulting Firm Before You Lose Your Best People
Prevent Employee Burnout 15 Jan 2026

How to Prevent Burnout in Your Consulting Firm Before You Lose Your Best People

Burnout starts with invisible overwork, not resignation letters. Here's how to prevent it: spot early signs and fix workload imbalances before you lose talent.

Read article
Project Management Workflow: How to Build a Repeatable Process That Scales
Project Management Workflow 14 Jan 2026

Project Management Workflow: How to Build a Repeatable Process That Scales

Ad-hoc project management works until your firm hits 10+ concurrent projects. Here's how to build a repeatable workflow that keeps quality consistent at scale.

Read article

More articles coming soon. Subscribe to stay updated.